Privacy Policy

Introduction

Urban Nest (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website [www.urbannestlife.in], interact with our services, or contact us via online forms or messaging platforms.

1. Information We Collect

We may collect the following types of personal data:

a. Information You Provide Directly

  • Name
  • Phone number
  • Email address
  • Preferred room type and stay details
  • Move-in date preferences
  • Messages or enquiries submitted via forms or WhatsApp

b. Information We Collect Automatically

  • IP address
  • Device and browser type
  • Cookies and usage data (via Google Analytics or similar tools)
  • Referral sources (ads, search engines, etc.)

2. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to your queries or booking requests
  • To provide accommodation-related services
  • To contact you with updates, reminders, or offers
  • To ensure safety, verification, and compliance within our premises
  • For customer service follow-up and operational communication

3. How We Share Your Information

We do not sell your personal data to any third parties. We may share your information only in the following cases:

  • With trusted service providers (e.g., email or booking software platforms) under strict data processing agreements
  • If legally required to comply with law enforcement or government authorities
  • For internal business transfers (e.g., in the case of a merger or acquisition)

4. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience and collect anonymous usage data.You can disable cookies through your browser settings, but some parts of the site may not function properly if you do.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information. These include:

  • SSL encryption on our website
  • Limited access to data by authorised staff only
  • Periodic reviews of storage systems and access logs

However, no online transmission is ever 100% secure. We cannot guarantee absolute security.

6. Your Rights & Choices

You have the right to:

  • Request access to your personal data
  • Ask us to correct, update, or delete your data
  • Withdraw your consent for marketing communication at any time

To exercise these rights, please contact us at bookings@urbannestlife.in.

7. Children’s Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from minors.

8. Third-Party Links

Our site may include links to other websites (e.g., Instagram, map services). We are not responsible for the privacy practices of those external sites.

9. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. The revised version will be posted on this page with the new effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Urban Nest
Email:bookings@urbannestlife.in
Phone:+91 94480 55110
Address: URBAN NEST(Premium Living)#30, Shivashakti, 1st Cross, Kavery Layout, Next To Coffee Board Layout Park, Nagavara, Karle Tech Park, Bengaluru, Karnataka 560024